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Privacy Policy

Last Updated: January 2026

At RR Ballpen, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.

1. Information We Collect

When you visit or purchase from our store, we collect the following information:

  • Personal Details: Name, delivery address, phone number, and email address (for order processing).

  • Payment Information: We do not store your credit card or UPI PIN. All payments are processed securely through our payment partners (Razorpay/UPI).

2. How We Use Your Data

We use your information strictly for:

  • Processing and delivering your order.

  • Communicating with you regarding your shipment or design proofs.

  • Internal record keeping and legal compliance.

We will never sell, rent, or trade your personal information (especially your phone number) to third-party marketing agencies.

3. Cookies

Our website uses standard cookies to keep items in your cart while you browse and to analyze site traffic to improve your experience.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure.

5. Third-Party Sharing

We share your details only with essential partners required to fulfill your order:

  • Courier Partners: (e.g., Delhivery, DTDC) to deliver your package.

  • Payment Gateways: (e.g., Razorpay) to process payments.

6. Contact Us

If you have questions about how we handle your data, please contact us at:

  • Email: rrballpen@yahoo.co.in

  • Phone: +91 98252 03738